Privacy Policy

Introduction

PSB Chino Concrete Works ("we," "our," or "us") operates the website chinoconcreteworks.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and what choices you have. If you have questions, contact us at info@chinoconcreteworks.com.

Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you submit, which may include:

• Your name
• Your phone number
• Your email address
• Your property address or service location
• A description of your project or service request

When you call us, we may take notes about your inquiry in order to follow up appropriately.

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies, including:

• Your IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages you visit and how long you spend on each page
• How you arrived at our website (search engine, referral link, etc.)

Cookies and Analytics

Our website uses cookies and similar tracking technologies. We use analytics tools to understand how visitors use our site so we can improve it. These tools may place small data files (cookies) on your device. You can disable cookies through your browser settings, though doing so may affect how some pages display.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Schedule on-site consultations and follow-up calls
• Communicate project details, timelines, and pricing
• Improve our website and understand which content is most useful to visitors
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing messages.

How We Share Your Information

We do not share, rent, or sell your personal information except in the following limited circumstances:

• Service providers: We may share information with third-party tools that help us operate our website or manage customer communications (such as form processing services or analytics providers). These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required by law or in response to a valid legal process.
• Business transfers: If our business is acquired or merged, your information may be transferred as part of that transaction.

Data Retention

We retain customer inquiry and project information for as long as is reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us at info@chinoconcreteworks.com and we will respond within a reasonable time.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request that we delete your personal information
• The right to opt out of the sale of your personal information (we do not sell it)
• The right to correct inaccurate personal information

To exercise any of these rights, contact us at info@chinoconcreteworks.com. We will respond within 30 days.

Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us: